AI for workplace investigations

Marshal runs the investigation.
You make the call.

Marshal's AI runs the whole case — intake, evidence, interviews, findings — and hands you the judgment.

Half the hours, every finding traced to its source. You own every decision; Marshal owns the work.

  • Conversational shepherding, intake to report
  • Tamper-evident audit log
  • Court-ready PDF & DOCX exports
  • Jurisdiction-aware compliance

[ The interface ]

One conversation.
The whole record.

Marshal guides the case from intake to export. The decisions stay yours.

[ INVESTIGATION ]Williams v. Reed
Ask Marshal anything…

[ Intake → report ]

From paste to PDF.

One thread carries the whole investigation — scoping memo, evidence ingest, witness plans, interview memos, timeline, findings, and the document GC will read.

[ Drafts ]

Edit anything. Decide everything.

Every memo, question plan, and report section is a draft you can revise. Marshal proposes; you confirm before anything sticks.

[ New evidence ]

Re-runs when the case shifts.

Upload a doc, add a witness, and Marshal reflows: timeline, cross-references, and gaps stay current with everything in the file.

[ How Marshal works ]

Five moments.
One investigation.

From the email landing in your inbox to the report landing on GC's desk.

[ Intake ]

Drop the complaint in. Marshal builds the file.

[ Plans ]

Every witness gets a tailored plan.

[ Evidence ]

Every new document changes the model.

[ Findings ]

Marshal never makes the call.

[ Report ]

From email to court-ready. Every action chained.

[ The math ]

30 investigator hours,
in 12.

An average workplace investigation runs 25 days from intake to close — 28 if it involves discrimination, 33 if an outside agency is involved.1 The investigator hours hidden inside that span are what Marshal compresses.

Intake & scoping

Read the complaint, identify parties, draft a scoping memo.

2 hrs
15 min

Evidence review

Read documents, write summaries, tag relevance.

5 hrs
2 hrs

Interviews

Prep questions, conduct, write up memos.

10 hrs
6 hrs

Timeline & findings

Build chronology, weigh evidence per allegation.

5 hrs
1 hr

Report drafting

Write the document GC will actually read.

7 hrs
2.5 hrs

Close

Closing memo, export, file.

1 hr
15 min
Total per case
30 hrs12 hrs

60% fewer investigator hours per case.

1Investigation duration by case type, 2024 data: HR Acuity 9th Annual Employee Relations Benchmark Study (2025), n=284 organizations representing 8.7M employees.

Per-phase hour estimates from Marshal customer-development interviews with HR investigators. Your numbers will vary by case complexity.

[ Defensibility ]

Three years from now,
in deposition.

The numbers behind every claim, every charge, every defense bill — they all trace back to one artifact.

$700M

EEOC-mediated discrimination payouts, FY 20241

88,531

New EEOC charges filed in FY 2024 — a 9% increase YoY1

$250K

To defend one charge through trial — starts at $75K3

The artifact your lawyer will defend, in every one of those cases, is the investigation.

[ The question ]

Was the investigator biased?

A biased investigator's findings can sink the defense — courts hold the decision-maker who relied on them accountable, even when the decision-maker themselves was unbiased.2

[ Marshal ]

Marshal surfaces evidence for AND against every allegation, side by side, each cited to a specific source. The investigator owns the finding; the case for both sides is built into the record.

[ The question ]

Did you interview the right people?

Courts treat incomplete investigations as worse than no investigation — an uninterviewed key witness or unreviewed document can produce bad-faith damages on top of the underlying claim.2

[ Marshal ]

Marshal's chat orchestrator flags gaps in real time: unscheduled witnesses, allegations without supporting evidence, undecided findings. The case can't be closed with structural gates unmet.

[ The question ]

Can you prove what happened, when?

'If it wasn't documented, it didn't happen' is the working assumption in any wrongful-termination, harassment, or discrimination defense.2

[ Marshal ]

Every action — memo edit, determination, export — appends to a hash-chained audit log. Daily attestations push to immutable S3 Object Lock storage you cannot modify, even with root access. The chain is the witness.

[ The question ]

Is the report defensible?

Subjective investigator commentary — 'he seemed shifty,' 'her story doesn't add up' — becomes plaintiff's counsel's exhibit A.2

[ Marshal ]

Every claim in a Marshal report ties back to a witness statement, document, or timeline event. The investigator's voice owns the conclusion. The citations make it defensible.

[ The question ]

Did the investigation follow the rules that apply here?

State and local requirements layer on top of the federal baseline — and they vary. California imposes stricter confidentiality obligations than federal law. New York City adds additional notice requirements. Illinois, Connecticut, Oregon, and others impose mandatory training triggers and anti-retaliation rules that differ in scope and timing. An investigator working without a jurisdiction-specific reference will miss them.4

[ Marshal ]

Marshal's compliance lattice covers investigation procedure across all 50 states and major localities. Applicable requirements surface at every step — recording consent before interviews, notice obligations in scoping memos, retaliation rules in findings analysis. The Legal Framework section of every report cites the governing statutes automatically, drawn from the jurisdiction on file.

1EEOC secured $700M in monetary relief for 21,000+ workers in FY 2024 — the highest in agency history. EEOC FY 2024 Annual Performance Report. Figures do not include private settlements, arbitrations, or jury verdicts outside the EEOC process.

2Legal risks summarized from HR Certification Institute, "Top 5 Workplace Investigation Mistakes for HR to Avoid", reflecting consistent themes across U.S. case law on employer defense.

3Defense cost ranges from Novian & Novian, "The Average Cost to Defend an Employment Lawsuit (2025)". Lower end is administrative-stage resolution; higher end is through trial.

4State-specific procedural requirements cited reflect applicable statutes and agency guidance as of the date of Marshal's last compliance lattice review. Compliance content is informational only and does not constitute legal advice. See Terms of Service §8 for scope limitations.

[ Questions ]

What buyers ask first.

[ 01 ]

Will the investigation hold up in court?

Designed for it. Every claim in a Marshal report cites a specific witness statement, document, or timeline event. Every action appends to a hash-chained audit log (sha256 per-tenant chain, enforced at the database layer) with daily attestations pushed to immutable S3 Object Lock storage. PDF and DOCX exports are court-submittable. See /trust for the full security posture.

[ 02 ]

What if I disagree with an AI suggestion?

You override it. Every draft Marshal produces — scoping memo, question plan, interview memo, finding rationale, report section — is editable in place. Findings determinations require the investigator's own rationale; Marshal surfaces evidence for and against but never makes the call. The audit log records who edited what and when.

[ 03 ]

Who in my organization can see cases?

Tenant isolation is enforced at the database layer via Row-Level Security on every table. Within a tenant, three roles: admin (full access plus invitations and tenant-wide audit log), investigator (full access except admin functions), viewer (read-only). Per-case access controls — privileged-investigation mode — are a V2 capability.

[ 04 ]

Does Claude see our case data, and is it used to train models?

Yes Claude processes the data — drafting a memo, summarizing a document, or generating a report section requires Anthropic's API to read the content. No it isn't used to train models: Anthropic's commercial API terms contractually prohibit training on customer inputs or outputs. Anthropic deletes API logs after 7 days; every AI call is recorded in Marshal's audit trail (the ai_generations table) so you can review exactly what Claude saw. Customers with stricter requirements can request Zero Data Retention, where Anthropic doesn't store API data at rest at all — we negotiate this with Anthropic when enterprise demand justifies it.

[ 05 ]

What happens if we stop using Marshal?

Export everything — case bundles, audit logs, PDF and DOCX reports — and keep them. The audit log is retained indefinitely per GDPR Art. 17(3)(e) (legal-claims-defense exemption). Our terms spell out a 30-day export window after termination. No lock-in.

[ Pricing ]

Per investigator.
Unlimited investigations.

Pay for the people on your team who run cases — not for the cases themselves. Hash-chained audit log and court-ready exports in every plan.

Start here

Pro

HR teams running investigations themselves

$99/ seat / mo

billed annually

  • Unlimited investigations
  • Hash-chained audit log
  • Court-ready PDF + Word exports
  • AI question plans, memos, reports
  • Citations to your policy library
  • Role-based access (admin · investigator · viewer)
  • Case assignment + notifications
  • DSAR + retention policy
  • Email support
Start free trial

14 days · no card required · cancel anytime

Enterprise

ER departments + security-mature organizations

$149/ seat / mo

10-seat minimum · billed annually

  • Everything in Pro, plus:
  • SAML SSO
  • SCIM provisioning
  • Custom retention + legal hold
  • Tenant-wide audit export
  • Multi-jurisdiction policy library + stale-policy alerts
  • Dedicated customer success
  • 24-hour-SLA priority support
  • Custom DPA + MSA
  • Security questionnaire support
Talk to sales

One-time implementation fee · 10-seat minimum

A seat is one person who runs investigations. Admin and viewer roles count as seats; reporters submitting through your portal do not.

Prices shown are pre-tax. Sales tax, VAT, or GST applied at checkout based on your billing address.

Larger organization or specific procurement requirements? Talk to us.

[ Get started ]

Run your next investigation the right way.

Defensible from day one. Every claim cited. Every action chained.

Not ready to sign up? Read Field Notes first — once-weekly writing on investigation practice.